Dear Guest of Villa Sea Paradise
Thank you for booking your holiday at Villa Sea Paradise! I hope you will experience the vacation of your life and will look back with good memories to your visit to Curacao and your stay at our villa in particular.
To help you prepare for, and to help making a success of this holiday we would like to provide you with some tips and tricks for your stay at the villa. The services we offer in our house is not the same as or to be compared with that of an hotel. There is a difference. We are not related to Papagayo Hotel. There is no connection or relationship what so ever with Papaqayo Hotel, except that we are on the same resort/location. As an independent unit we do our best to provide you with a good service and accommodate you as comfortable as possible. Unfortunately we have lack of the following facilities as hotels do: secured guarded space to leave your trunks behind during check-in/check-out. Our check-in and check out is unattended. For that you will receive a code to unlock the front door.
However, someone comes the same day to inspect the villa. Have you accidentally broken something please report it right away. Especially regarding refrigerator, dishwasher, dryer, oven and washing machine. It is not easy to get spare parts in Curacao. It must be ordered from abroad with a delivery time of at least 6 weeks. This is not pleasant for the next guest who is sitting with non-functioning equipment.
Resort Lock
The front door has a numerical Resort Lock. Prior to your arrival you will receive from us a code to open the front door with. With this code all members of your group can independently have access to the villa without worrying about sharing a physical key. The code is generated automatically and 4 digits long. If you receive a 10 digit code let us know, we can adjust it to 4 if needed.
Brochure
In the villa we have a brochure containing information about Curaçao such as: restaurants, sight seeing’s locations, beaches, dive locations, places to go, car rental, ATM machines, medical doctors, supermarkets, map and a folder with detailed instructions regarding the operation of various devices in the house. Look for it in the drawer beneath the TV in the living room. On good App you can download about Curacao is ‘Curacao toGo’ with lost of info about where to go, nightlife and restaurants.
AC Power Curacao
Curaçao operates electrical AC power on 110V American Model. Boca Gentil Resort however works on 220V for electrical appliances like in Europe. For American tourists, it is good to bring one or two European type C plugs depending on the amount of electrical devices you need to use or recharge. We do offer USB-charger in the bedrooms for 2 devices.
Most electrical devices come from Europe. If an electrical appliance breaks down during your stay, often it cannot quickly be replaced, because these appliances on 220V are difficult to obtain on Curacao. Below is a list of important phone numbers and information that apply during your stay in the villa.
Important telephone numbers:Police alarm (+5999) 911
Fire brigade alarm (+5999) 911
Ambulance (+5999) 912
Hospital (+5999) 910
Security Boca Gentil (5999) 517.06.31
Coast guard (+5999)913You can rent a car at Hato Airport, where you can also arrange a taxi. You can arrange a taxi in advance by Curacao Airport Taxi.
Medical doctor: Meijer & Color (Almost the entire day walk-in session) Caracasbaaiweg / (next to the pharmacy Botica Sorsaka)
Telephone. 005999-7360530 – 005999-738.9111 (urgent)
Dentist: telephone 005999-465.68.18
Practice is held at the Old Caracasbaaiweg 48
Other information
Upon arrival you will receive the following items: toilet papers, garbage bags, dish soap, dishwasher detergents, and Cif (creamy cleaning product). These articles are provided just once. If you need for example laundry detergents you have to buy it yourself. There is a supermarket and an ATM machine within walking distance of the villa. The tap water in Curacao is safe for consumption.
NAF is the same as ANG. On Curaçao they accept Euros (€) and US dollars (fix 1.80 ANG).
When you arrive at the villa it should be clean and every thing should be working correctly. If the villa is not clean or things are broken or you notice any problem, let me know so I can fix it, or let it be cleaned very quick. Please send me pictures of any dirty or broken things you find on arrival.
Arrival/departure electricity and water meter reading photos.
The water meter is located near the green niche in front of the house and the electricity meter is located inside the niche. Wait for de electricity meter until the meter real numbers appear (sometimes it shows 88888). Take a picture of both meter readings within half an hour on arrival and send them to me. Please notice that you have to take two picture at both arrival and departure. Then we can calculate your surplus of electricity and water. If you don’t then we are forced to charge you an amount of €100,-, which is the average amount per week.
Cleaning:
Blankets and towels are changed after 7 days. Would you like to have more frequent cleaning and changing of blankets and towels you can request that against payment of a fee.
Free WiFI Internet:
You can log on to our free wireless network of Villa Sea Paradise.
Network Name: Villa Sea Paradise 1, 2, 3 ,4
Villaseaparadisecuracao 1, area sitting room
Login shared key/password: greatvilla
We subscribe to UTS (local provider) at 32 Mb download and 6 Mb upload wired service. Wireless has proved lower in measurement (approx. 16 Mb download).
Phone:
We have in the villa a prepaid phone in the living room. You can buy a phone credits at Van den Tweel supermarket, all supermarkets, snacks, gas stations and UTS shop to be able use it. Ask for a prepaid card for home phone. Follow instructions on the card to replenish your credits.
Our land line phone number in the villa is: 005999-7351148
Barbecue:
We charge €30,- for cleaning the BBQ. You can best position the barbecue set on the tiled pool deck. Please avoid the umbrellas. After finished please dispose of food residues to avoid pests and ashes before you depart.
Staircase to sea:
Lower the staircase slowly with the use of the rope into the sea and pull it back up every evening or every time you won’t be using it. Do this also before you depart from the villa. See also our video instructions.
Pool, Not Heated Jacuzzi
Usage: Regarding the Whirlpool -Jacuzzi, bear in mind it works on electricity and costs €15 per hour.
Please only press the 3 buttons with labels: Air blower, Jets and Light.
Air Blower button starts the airflow from beneath the seat, which brings cold air in the tub.
Please don’t remove the tube from its socket, The water in the Jacuzzi will drain out.
Light will lit pool lights and the Jacuzzi light.
The pool cleaners comes on Monday and Thurseday between 10 AM and 12 AM to clean the pool. They come unannounced and walk through the kitchen path between the two villas to the pool.
Light plan:
In the kitchen drawer you will find a light plan with all switches to turn lights on and off.
There are 4 switches worth mentioning:
1. switch under the Microwave cupboard,
2. switches in the sitting room on the red painted wall (one for the lights, one for the ceiling fans and one to switch on lights of the pathway to the sea dock and the Palapa, and one for the sea dock light (works with sensor and only from dawn to midnight)
3. switches on the pillar near the hammock to switch on lights in the veranda and gardens.
4. switch under on the railing opposite the jacuzzi to switch the garden lights .
Check out
Check out is at 10:00 am. When leaving the villa make sure you have taken with you all your belongings.
Here is what guests can do when checking out to facilitate our work:
1. Kitchen – wash all dishes, pots, pans, cutlery and glassware and store it in the kitchen cabinet. Don’t leave dishes, pots, pans, cutlery and glassware in the dishwasher. Keep sink and dining table clean to avoid pests.
2. Do not leave food residues in the microwave, grill, oven, fridge and barbecue
3. Remove all the garbage out of the house and put them in the green waste bin outside.
Every Monday and Friday the garbage truck comes along to collect garbage.
4. Put dirty towels, bath towels and beach towels in the hamper for the cleaning ladies to bring to the laundry.
Things to avoid and things to do
-Please do not: Change settings of TVs, Cable-unit and other equipment.
-Please do not move furniture and umbrellas around.
-Please do not mix white and colored cloths when washing Villa Sea Paradise towels.
-Please do not use Chlorine in the villa and especially not with the linen of Villa Sea Paradise
-Please report when something is broken.
The owner has to be informed of all damage or missing items.
I hope with this information in general you are informed regarding all you need to know in preparation to your stay at the villa.
We wish you all the best with your preparation to our beloved Island and Villa!