The House Rules are part of these terms and conditions. The owner sends the house rules together with the contract to tenants/guests. Option on your vacation rental: one option agreement is possible and is valid for 2 days. The home owner accept option agreements only via e-mail. Free quotes are valid for 4 days.
Reservation and deposit for your villa vacation
For payment by bank wire, and other payment methods you will receive an invoice via email with the necessary instructions. Within 4 days after the invoice date, payment of 25% of the total amount is required to confirm the reservation. This only applies if you book more than 60 days before arrival. For bookings within 60 days prior to arrival, the full payment of the rent including deposit is required to make your booking. The balance, including deposit, must be paid 60 days before arrival, otherwise your reservation will be forfeited. By payment of the 25% down one agrees to this terms of conditions. No down payment of 25% or full prepayment within 60 days to arrival means no reservation.
Payment of the villa
The payment is done preferably by bank transfer to an account specified on the contract or via PayPal.
However payments via PayPal comes with extra costs of 5.4% that are charged to the guests. If during the payment process the guests failed to accept these costs it wil be deducted from their security deposit.
Cancellation policy of your vacation rental on Curacao
Cancellations are subjected to the following conditions:
- Cancellation up to 60 days before the check-in date, the guest shall receive a refund of 75% of the total amount.
- Cancellation up to 30 days before the check-in date, the guest shall receive a refund of 50% of the total amount.
- Cancellation less then the 30 days before arrival: the full amount is due. The guest receives no refund except for the damage deposit, which will be refunded.
- If the guest leaves earlier than the agreed departure date, no part of the rental is refunded. Only the security deposit will be refunded after deduction of costs.
- A cancellation will only be accepted on working days during office hours. Monday to Friday between 8:00 a.m. and 5:00 p.m. You can do this by phone, E-mail or send a text message.
For not showing up, delays, and early departures, no refund of the rental costs is possible.
Travel & Cancelation Insurance:
We strongly recommend everyone to obtaina cancellation and a travel insurance.
We highly recommend an insurance called: “Cancel-for-any-reason travel insurance”
This to to protect yourself against unexpected occurrences.
Arrivals and Departures
Check-in for the vacation villa is from 16:00. Earlier is not possible in connection with cleaning of the villa. Checkout is before 10.00 hours A.M. In case of late checkout € 80 is charged per hour. When you arrive at the villa it should be clean, every thing SHOULD BE working correctly. If the villa is not clean or things are broken or you notice any problem, let me know within 2 hours after check in so I can fix it. After this time, it is non verbally agreed upon that there is no issues and the villa is in good working order. Please send me pictures of any dirty or broken things.
Procedure on arrival at Villa Sea Paradise Curacao
You will receive prior to your arrival at the villa the key/code of the resort lock and additional information. The check in is a self check in. No one is waiting for you at the villa. We have a Ring doorbell camera. After 1 hour of check in you will be called by the owner via the home telephone in the sitting room.
The number of people staying in the villa must be the same number as passed communicated when the booking was done. It is not allowed for people who are not listed on the booking to make use of (bed) facilities of Villa Sea Paradise.
Upon arrival you will receive explanation via email about the villa and registration of the meter readings. On departure the possible damages should be reported and also the registration of the meter readings should take place.
Arrival/departure electricity and water meter reading photos.
The water meter is located near the green niche in front of the house and the electricity meter is located inside the niche. Wait near de electricity meter until the meter numbers appear. Take a picture of both meter readings within half an hour on arrival and send them to me. Please notice that you have to take two picture at both arrival and departure. Then we can calculate your surplus of electricity and water. If you don’t then we are forced to charge you an amount of €150,-, which is the average amount per week.
Refundable Damage Deposit
A security deposit of € 500 is due for the entire stay. This deposit, after deduction of any damage costs, additional cleaning work and extra electricity or water, will be reimbursed within 2 weeks. If any damage happens during your holiday, it should always be reported to the owner even if the tenant repairs them.
For security reasons 3 cameras are placed: one at the front door, the other on the side of the villa behind the 2nd parking lot and the 3rd on the other side of the villa overlooking the palapa.
Villa insurance: furniture and building
The villa is insured for furniture and building. The properties of the holiday tenants are not insured on this policy. We recommend you to take a travel insurance.
Groups of youth in the villa
The villa is not for rent to youth groups and student groups. To rent the villa the renter must be 25 years or older. The villa is only rented for vacation purposes. Celebrations and parties are not allowed in the villa. Holding parties and other gatherings with more than the number of persons booked, is not allowed. If in doubt contact the owner.
Included in the rental price of your vacation home
The rent includes:
- Towels & bath towels.
- Water to 2 cubic meters free per day. Additional cubic meters charged at € 9.
- Electricity is free up to 60 KWh per day. When guest used more than 60 KWh per day, additional KWh is charged at €0.55. The owner deducted the surplus from the deposit. Anticipated average consumption of 60KWh per day (for 8 persons) can be considered when all 4 air conditioners are to be used only by night.
- Maintenance of the swimming pool is twice a week.
- Free access to Papagayo Beach Club
- Bed linen and kitchen towels
Not included in the rental price of the villa
- Groceries on arrival. This is possible at request at the costs of 150 ANG cost per service
- Tourist tax 7%
- Additional consumption of water and electricity
- Airport transportation visa versa.
- Depositing your garbage in the green garbage container outside.
- Extra cleaning and extra linnen.
- Smoking, pets and parties in the villa
The whole villa is a non smoking area. Smokers should go outside the premises to smoke. It is not allowed to smoke on the porch (wooden portion). Smoking can be done under the palapa.
In case of violation a professional company is hired to clean the villa from smoke smell. The cost of €400 will be charge to your account. Please leave no cigarette butts in the garden behind. Dispose of the cigarette butts in the waist basket outside. Furthermore pets are not allowed in the villa.
Swimming pool/Hot tub
If the swimming pool/hot tub cannot temporarily be used by reasons not caused by the tenant, the lessor will reimburse an amount of NAF 25.00 per day as long as this situation continues, starting on the 5th day after the swimming pool has been taken out of use. In this situation, the lessor endeavours to solve it as quick as possible. The tenants have the opportunity to swim in the communal swimming pool of Villa Sea Paradise Curacao. It is a 50 meter walk from the villa
Parties and gatherings
Keeping parties and other gatherings with more than the number of persons booked presence is not allowed. If in doubt, please contact the owner.
It is not allowed to bring your own Chef cooks/ chefs, bartender or a third party, paid or unpaid to serve and conduct business in the villa.
Liability for your vacation on Curacao
The tenant is liable for damage caused by his/her actions or those of his/her fellow guests to the villa, pool, garden and furniture. The vacation villa offers sleep accommodations for 8 persons. The vacation home owner do not permit more than 8 persons to stay over the night.
It is forbidden for children to be unattended near the pool and on the sea terrace. Villa Sea Paradise is not responsible for this.
It is in your own interest to leave the villa behind in tidy condition (See House Rules).
Villa Sea Paradise Curacao is not liable for:
For accidents that happen in and around the villa.
The private pool in the villa is less than 2 meters deep in some places. Diving in the pool is strictly prohibited and therefore at your own risk. The depth of the sea under the sea terrace is less than 2 meters.
*Again diving or jumping from it are at your own risk.
*Theft, damage injury or loss of your properties during the rental period in the home
*Temporary failures and malfunction of equipment in and around the villa
*Temporary disruptions in electricity and water supply
*Violation of the rules applicable on the resort
*Force majeure of any kind
*Nuisance from and inconvenience of activities outside the – rented property
*Damage by (natural) disasters
*Errors or omissions on its website
Management of Villa Sea Paradise Curacao
The villa is cleaned regularly and sometimes there are immediate repairs necessary. For this the villa must be accessible to allow staff on behalf of Villa Sea Paradise Curacao to enter the villa. You will be informed and notified about this in advance, so you know when and who to expect. We hope on and appreciate your understanding in the above matters. The contract of Villa Sea Paradise Curacao only applies to the Dutch Antillean law.
These General Conditions are applicable to your stay in Villa Sea Paradise Curacao. The House Rules are part of the General Conditions. If you book the villa you agree to these terms.